FAQs

Products

Do you take custom orders?

We certainly do. We specialize in high-end custom size and shape cover. We can also personalize them with your own logo, initials or pictures. From outdoor furniture, fire-pits, chimneys, TV, cycles, odd shape structures, factory machineries, equipments and anything and everything that need cover To place and custom cover order, please visit our custom order page.

Do you have a minimum purchase value on custom covers?

We do not have any minimum on custom covers. Also, our products come with lowest price guarantee and quality warranty.

What kind of fabric is my cover made of? 

We offer multiple fabric options. You can check our fabric options and rating here. If you need more detailed information, please contact our 24 hours customer service and sales line (800) 260-2829 or email: sales@coverscraft.com.

How to Measure?

Each of our goods has its own unique measurement instructions, therefore we've included a handy "How to Measure" button on the product page. Please consult that manual to ensure that you are placing the correct order.

What are the differences in water repellency, water resistance and waterproof?

  • Water repellent fabric sheds water but is permeable to air. The fabric is tightly woven and/or has a finish applied that causes the water to bead up and run off.
  • Water resistant fabric is constructed to hinder the absorption and/or penetration of water. This type of material does soak through in heavy rain and prolonged exposure to water.
  • Waterproof fabric is impermeable to air and water. To make a product waterproof, all seams need to be sealed and/or taped closed. Note, waterproof fabric can get wet but the backing will be waterproof.

Where are the Products made?

All our covers are designed in Lawrenceville, GA, and manufactured in India.

How do I clean my covers? 

Use water and a soft brush and then line dry. Do not use soap or put it in a dryer as that will damage the protective coating on the fabric.

What are all the colors the patio furniture covers come in?

Each cover collection has its own color:

  • Cover Max Series comes in Shades of Black & Grey which can also be customized according to one’s preference (please refer to the product page)

Does Covers&All give bigger discounts on large quantity orders?

Yes, we offer bulk quantity discounts, which are reflected on the site. We also have a special program for hotels, holiday resorts, and property management companies. You can reach out to our sales team at sales@coversandall.com for more information.

Do you take returns on custom covers?

We guarantee that all our products go through two stages of quality assurance. In the unlikely event that we still send the wrong cover, we will gladly accept it back.

In other cases, we can’t accept returns as those covers are made per order. Please note that covers are generally 1-3 inches larger than objects for ease of use.

What will be the actual Size of my Tarp?

All our finished Tarps are made with a tolerance of +1" to 2" of the specified order size.

Can I change my order after the dimensions are approved?

You can contact our customer support team via call or chat. We will check the progress on the order, and if possible, we will make the changes to the order. However, once the order is processed and is in production, there cannot be any changes to the order.

What Are the color options provided by the CoversCraft?

Each cover collection has its own color and details can be found on the product page.

Do I need to add an extra inch allowance to the exact measurements?

You can give us the exact measurements and we’ll add leeway as per the product you will select.

Why are air vents important in covers?

Air vents allow ventilation and regulate temperature. By circulating airflow, they protect against condensation, mildew, and odor and enhance cover functionality.